Beauty Manager
4Leisure are now recruiting a Beauty Manager for this fantastic health club in Hertfordshire.
This is a newly created role and the main responsibilities are:
• To Recruit, Develop and Lead an engaged and successful team of Health and Beauty Therapists
• Ensure basic training requirements are met for all Therapists.
• Set, communicate and monitor customer service levels in relation to all departmental activities – including team interaction with clients. Coach for continuous improvement.
• Review departmental financial targets in accordance with unit budgetary targets and report to line manager on a minimum of a monthly basis, to ensure achieving departmental profit targets.
• Train the team and promote up selling techniques for all services and/or products offered by the department. Apply supplier, central or in-house incentives as appropriate.
• Develop the department’s profit streams, to ensure optimum performance against budget - in consultation with the Supervisor and team, where relevant. Drive productivity of therapists and treatment rooms.
• Monitor payroll costs and plan rotas to maximise efficiency and productivity. Ensure flexible team cover including evenings and weekends. Manage holiday requests effectively (in line with policy).
• Proactively manage and be responsible for all Hygiene, Maintenance and Health and Safety issues for the team and the department, ensuring a safe environment for clients and staff.
• Manage stocks efficiently
The successful candidate must be qualified to NVQ level 3 and possess a proven background in managing a successful salon business.
Unfortunately due to the expected levels of candidate applications only successful candidates will be contacted.
