Health and Beauty Manager
This is a fantastic opportunity for a Health and Beauty Manager to join a multi million pound leisure business.
As a Health and Beauty Manager within this premium operator you will be responsible for providing a world class health and beauty facility for club members and non-members whilst ensuring that all safety and hygiene requirements are met.
Key Responsibilities:
· To Recruit, Develop and Lead an engaged and successful team of Health and Beauty Therapists
· Ensure basic training requirements are met for all Therapists.
· Set, communicate and monitor customer service levels in relation to all departmental activities – including team interaction with clients. Coach for continuous improvement.
· Review departmental financial targets in accordance with unit budgetary targets and report to line manager on a minimum of a monthly basis, to ensure achieving departmental profit targets.
· Train the team and promote up selling techniques for all services and/or products offered by the department. Apply supplier, central or in-house incentives as appropriate.
· Develop the department’s profit streams, to ensure optimum performance against budget - in consultation with the Supervisor and team, where relevant. Drive productivity of therapists and treatment rooms.
· Monitor payroll costs and plan rotas to maximise efficiency and productivity. Ensure flexible team cover including evenings and weekends. Manage holiday requests effectively (in line with policy).
· Proactively manage and be responsible for all Hygiene, Maintenance and Health and Safety issues for the team and the department, ensuring a safe environment for clients and staff.
· Manage stocks efficiently
In summary we are searching for a candidate who is qualified to NVQ level 3 or equivalent and possesses a proven background in managing a successful salon business.
You will be a self starter with excellent interpersonal and facilitation skills with the ability to lead and motivate teams with an open style whilst maintaining the highest standard of personal hygiene, grooming and presentation.
For further information please contact James in confidence on 0870 242 3339
